Assistance

Registration is essential to ensure timely coverage in the event of any defects or technical problems. This process guarantees you all warranty benefits.

“Finance your Thok” is a service that allows prospective customers to evaluate flexible and affordable payment options, allowing customers to distribute the cost of their purchase over a set period of time, making the purchase of a THOK bike more accessible.

The THOK POINTS are the dealers where you can see and buy our, taking advantage of the advice service for the choice that best suits your needs.

Crash Replacement is the service valid for the first two years from the date of purchase, once. It is the possibility to replace the chassis of your THOK under special conditions in case of accident.

The tutorials provide detailed instructions on how to properly use your THOK, including information on mounting, maintenance, and optimal driving modes to maximize battery performance and life.

The download area is the section of the THOK website dedicated to the availability of useful documents such as user manuals, data sheets, and other materials related to THOK E-bikes.

To quickly solve your questions about products, shipments, and company policies, see the “Frequently Asked Questions” section.